Notes related to the Act on Specified Commercial Transactions

Online reservations for accommodations, reservations for restaurants, golf and events

Business Operator	GRANVISTA Hotels & Resorts Co., Ltd.
Representative	President Yukio Arai
Site name	Granvista Hotels & Resorts official website
URL	http://www.granvista.co.jp/english/
Address of the Head Office	Uchikanda 2-chome 3-4, Chiyoda-ku, Tokyo 101-0047
Telephone Number	03-5209-4121
Direct inquiries to	Please inquire with individual hotels and facilities via phone and email. Here
To make reservations	We accept reservations through the Granvista Hotels & Resorts official website as well as the official websites of our group hotels.
Fees (compensation for services)	Vary by plan and product. For details, please refer to the plan and product details page.
Payment time and method	Varies by plan and product. For details, please refer to the plan and product details page. Advance payment by credit card takes place when the online reservation is complete.
Timing of service provision	Varies by plan and product. For details, please refer to the plan and product details page.
Cancellation fees	Vary by plan and product. For details, please refer to the plan and product details page.
Refunds	We do not offer refunds after use.