Information Security Policy

GRANVISTA Hotels & Resorts (hereinafter referred to as “the Company”) recognizes information security as a key requirement for its sound and smooth operation as a company specializing in hotel and resort management. Accordingly, the Company has formulated this Information Security Policy to protect personal data and other information assets. These guidelines are followed in conjunction with the Company's Privacy Policy in order to maintain the confidentiality, integrity and availability* of its information assets and to ensure the appropriate management and implementation of information security based on the essential points outlined below and other considerations.

Basic Policy Concerning Information Protection

Revision of Information Security Policy

Any Information Security Policy revisions will be posted on this website.

(Effective as of June 1, 2008)
GRANVISTA Hotels & Resorts Co., Ltd.

*Confidentiality, integrity and availability of information assets
Confidentiality: privacy requiring efforts to ensure that information assets are not disclosed to or accessed by unauthorized users
Integrity: the accuracy and trustworthiness of information assets
Availability: ready access to information assets in specific ways as needed

The security of this website is recognized with server certification from Cybertrust Japan Co., Ltd. All communication on SSL pages is encrypted to protect privacy.

Privacy Policy

Objectives of Privacy Policy

GRANVISTA Hotels & Resorts Co., Ltd. (hereinafter referred to as “the Company”) as a company engaged in the hotel and resorts business, etc., has formulated this Basic Policy (Privacy Policy) with the understanding that the protection of the personal information of customers and trading partners, etc., is an important issue, and as the policy for the protection of the personal information of the Company; in the future, the Company shall adhere to this along with the separately prescribed Basic Policy on the Protection of Information (Information Security Policy), and shall endeavor to appropriately manage and handle personal information for the provision of better products and services, based on the following Basic Policy, etc.

Basic Policy on the Protection of Personal Information

Internet safety measures

GRANVISTA makes every effort to ensure information security on its website. SSL (Secure Sockets Layer) encryption is used to protect the transmission of personal information so that customers can make online reservations, inquiries and the like with peace of mind. SSL is a security technology for communication between browsers and web servers, and is based on encryption and authentication. With SSL, even in the event that a third party intercepts a data transmission, the content cannot be read or tampered with. However, due to the nature of the Internet, the use of SSL does not guarantee complete security.

This website is certified with a server certificate from Cybertrust Japan Co., Ltd. All communication on SSL pages is encrypted to protect user privacy.

Amendments to the privacy policy, posting on website

This Basic Policy (Privacy Policy) may be amended in conjunction with the amendment and abolition of laws, changes in social norms, and for other reasons. In addition, this Basic Policy (Privacy Policy) shall be posted on the Company's website, and shall also be posted in the event of the content being amended, etc., in the future.

(August 5, 2019 Amendment)
GRANVISTA Hotels & Resorts Co., Ltd.

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