Rules & Policies

Notes related to the Act on Specified Commercial Transactions

Online reservations for accommodations, reservations for restaurants, golf and events

Business Operator
GRANVISTA Hotels & Resorts Co., Ltd.
Representative
President Sadanori Suda
Site name
Granvista Hotels & Resorts official website
Address of the Head Office
Uchikanda 2-chome 3-4, Chiyoda-ku, Tokyo 101-0047
Telephone Number
03-5209-4121
Direct inquiries to:
Please inquire with individual hotels and facilities via phone and email.
Here
To make reservations:
We accept reservations through the Granvista Hotels & Resorts official website as well as the official websites of our group hotels.
Fees (compensation for services)
Vary by plan and product. For details, please refer to the plan and product details page.
Payment time and method:
Varies by plan and product. For details, please refer to the plan and product details page.
Advance payment by credit card takes place when the online reservation is complete.
Timing of service provision
Varies by plan and product. For details, please refer to the plan and product details page.
Cancellation fees:
Vary by plan and product. For details, please refer to the plan and product details page.
Refunds:
We do not offer refunds after use.

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