GRANVISTA Hotels & Resorts (hereinafter referred to as “the Company”) recognizes the protection of personal information relating to its customers, business partners and other relevant parties as a key requirement for the operation of a company specializing in hotel and resort management. Accordingly, the Company has formulated this Privacy Policy to protect personal data. These guidelines are followed in conjunction with the Company's Information Security Policy, and the appropriate management and handling of personal information is ensured in order to provide superior services and products based on the essential points outlined below and other considerations.
Any Privacy Policy revisions will be posted on this website.
Inquiries regarding GRANVISTA’s handling of personal information can be submitted to the Personal Information Inquiry Section.
GRANVISTA and its affiliates (hereinafter referred to as the GRANVISTA Group) jointly use personal information submitted by members for the provision of hotel and hotel-related services, the creation of sales promotion materials, questionnaires and the like (incl. those involving partner companies), product development and related work.
Customer numbers, names, dates of birth, genders, addresses, telephone numbers, fax numbers, e-mail addresses, places of employment (company names, departments, titles, addresses, telephone numbers and fax numbers), shipping addresses, membership service qualifications, names of hotels at which customers are enrolled as members, and history of service usage
GRANVISTA and GRANVISTA Group members
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GRANVISTA
GRANVISTA makes every effort to ensure information security on its website. SSL (Secure Sockets Layer) encryption is used to protect the transmission of personal information so that customers can make online reservations, inquiries and the like with peace of mind. SSL is a security technology for communication between browsers and web servers, and is based on encryption and authentication. With SSL, even in the event that a third party intercepts a data transmission, the content cannot be read or tampered with. However, due to the nature of the Internet, the use of SSL does not guarantee complete security.
This website is certified with a server certificate from Cybertrust Japan Co., Ltd. All communication on SSL pages is encrypted to protect user privacy.
Some GRANVISTA website pages use cookies to identify and track visitors’ browsers and to support the provision of tailored services.
As part of efforts to gather information via its website, GRANVISTA also collects logs on access to certain web pages. However, the information obtained is used solely as statistical data regarding website operations and for investigating the causes of illegal accesses and other violations.
GRANVISTA and GRANVISTA Group web pages feature links to external websites. The company shall not be held responsible for the protection of personal information on such sites.
(Revised on December 1, 2008)
President
GRANVISTA Hotels & Resorts Co., Ltd.
GRANVISTA Hotels & Resorts Co., Ltd.
Uchikanda 2-chome 3-4, Chiyoda-ku, Tokyo 101-0047 Inquiry form
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